redemption pending vouchers

Created by Shraddha Makwana, Modified on Thu, 8 Jan at 3:10 PM by Shraddha Makwana

Thank you for bringing this to our notice. We understand how concerning it can be when payments or vouchers do not get processed as expected, and we sincerely apologize for the inconvenience caused.

Please note the following:

If your payment has failed, the refund will be automatically initiated, and the amount will be credited back to your account within 7–10 working days.
If your payment is successful but the voucher is not received, we kindly request you to please wait for 24 hours. In case the voucher is still not received after this period, the refund will be initiated automatically.

We appreciate your patience and understanding. Please feel free to reach out to us if you need any further assistance—we are always here to help.

Thanks

team nvoio