retained cutomer response

Created by Shraddha Makwana, Modified on Wed, 28 Jan at 12:15 PM by Shraddha Makwana


That’s great to hear! ?
Thank you for choosing to continue using your card—we’re really happy to have you with us.
Please note:
  • If you have raised a card closure request through the Novio app, kindly visit the app and withdraw the request from there.
  • If you had requested card closure by email to SBM Bank, we request you to please reply to the same email, clearly mentioning that you do not wish to close the card.
In case you are unable to withdraw the request from the app, please share a screenshot, and we’ll be happy to assist you further.

We truly appreciate your continued trust and look forward to serving you! ?
If you need any help, feel free to reach out anytime.

Thanks
tTam novio

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article