Duplicate ticket

Thank you for reaching out to us.

We would like to inform you that we have received multiple tickets raised for the same concern, which has resulted in duplicate requests being created in our system.

Please be assured that we are actively following up on your concern under the original ticket number: -__________. 

To avoid any confusion and to ensure faster resolution, we have closed this ticket as a duplicate.

Kindly note that raising multiple tickets for the same issue may delay resolution, as it creates overlap in tracking. We request you to please continue all communication on the above-mentioned ticket, and our team will keep you updated on the progress.

Thank you for your understanding and cooperation. We appreciate your patience and assure you of our continued support.

Thanks,

Team novio.