2.5x limit exceeded customers

Created by Shraddha Makwana, Modified on Wed, 30 Jul at 10:31 AM by Shraddha Makwana

Thank you for reaching out.

We understand you’re facing issues while trying to make a transaction using your SBM Credilio Credit Card. Upon checking, we found that you have reached the maximum allowable spend for your billing cycle.

Please note: your Card allows monthly spending up to 2.5 times your credit limit. For example, if your credit limit is ₹4,500, your total spendable amount for the month would be ₹11,250. Once you reach this limit, you will not be able to make further transactions unless you top up your FD and increase your credit limit.

Want to spend more?

You can instantly top up your FD - this boosts your credit limit and allows you to continue spending more within the same billing cycle. It’s quick, secure, and doesn’t require any extra documentation.

Watch this quick video to see how you can top up your FD: https://www.youtube.com/shorts/co822Nr0epM

If you need any help with the process, feel free to reach out. We’re here to support you

Thanks & Regards 

Team novio